📋 User Agreement

Welcome to use our APP subscription service! Before subscribing to the Pro membership service, please carefully read the following subscription agreement.

I. Types of Subscription Services

We offer three subscription methods:

  1. Monthly subscription: Automatic deduction of fees every month, and you can continuously enjoy the Pro membership benefits.
  2. Annual subscription: Automatic deduction of fees every year, and you can enjoy the Pro membership benefits for the whole year.
  3. Permanent purchase: Pay the fee in a lump sum and have the Pro membership benefits permanently.

II. Introduction to Subscription Service Deduction Methods

  1. After you select a subscription service, the fee will be deducted through the payment method you have bound within the APP.
  2. For monthly and annual subscriptions, the system will automatically deduct the fee at the start of the subscription cycle.
  3. If the payment fails, we will attempt to rededuct the fee within a certain period of time. If the rededuction fails multiple times, your subscription service may be suspended.

III. Fee Instructions

The subscription fee for the Pro membership is subject to the price displayed on the Pro page. The price may be changed according to market conditions or service adjustments.

IV. Refund

  1. The currently subscribed service (including monthly and annual subscriptions within the current subscription cycle) and the permanently purchased service cannot be refunded. Please confirm your needs before subscribing.
  2. In case of special circumstances, please contact our customer service for communication.

V. Cancellation of Subscription

  1. You can cancel the subscription at any time. After canceling the subscription, you will no longer enjoy the Pro membership benefits at the end of the current subscription cycle.
  2. Cancellation path: In the device system settings - account settings - subscriptions -Bird Letter subscription service - cancel subscription (follow the prompts to perform the cancellation operation). The specific steps may vary slightly depending on the device and system version.

VI. Contact Us